21+ | Safe and Responsible Gaming

jackpot900 Responsible Gaming — Have Fun, Stay Safe

jackpot900 believes gaming is a form of entertainment — not a source of harm. We provide tools and support to help you stay in control at all times.

Our Commitment to Responsible Gaming

jackpot900 is committed to giving players in Bangladesh the highest level of protection. We want every player to enjoy gaming consciously, safely and with fun.

Age Limit

21+ Age Policy

Only those aged 21 or above may open an account and play at jackpot900. We strictly prevent minors from gaming.

Control

Set Deposit Limits

You can set your own daily, weekly or monthly deposit limit. Once the limit is reached, no further deposits can be made, which prevents overspending.

Time Control

Time-Out

Need a short break? Take a temporary pause from 24 hours up to 6 weeks. During this time your account will not be accessible.

Self-Exclusion

Exclude Yourself

If you feel you need a longer break, choose self-exclusion. You can keep your account closed from 6 months up to permanently.

Transparency

View Gaming History

You can view a full record of all your transactions, bets and wins and losses at any time. Transparency is one of our core principles.

Support

24/7 Bengali Support

For any issue, our live chat support is available 24 hours a day, 7 days a week in Bengali. We are always listening.

Warning Signs of a Problem

Gaming addiction develops gradually. If you notice any of the signs below, take a break immediately and seek help. jackpot900 always puts your wellbeing above gaming enjoyment.

Spending beyond your budget: Spending more on gaming than you planned and using money set aside for essential household expenses.

Chasing losses: Placing more bets to try to win back money you have lost — this is the most dangerous behaviour.

Hiding your gaming: Concealing your gaming habits or lying to family or friends about it.

Neglecting work and relationships: Failing to meet work, study or family responsibilities because of gaming.

Emotional distress: Feeling restless, irritable or anxious when you are unable to game.

Taking on debt: Borrowing money or selling valuables to fund gaming.

Unable to stop: Trying repeatedly to stop but being unable to do so.

Your protection is our top priority

jackpot900 believes every player deserves a safe and enjoyable gaming experience. Use our protection tools and set your own limits — we are always here if you need help.

View Account Settings Read FAQs

Steps to Help Yourself

Acknowledging the problem is the first step. Following the steps below will gradually help bring the situation back under control.

Take a Break

Activate a time-out for 24 hours or more from Account Settings. A little distance makes a big difference.

Set Limits

Allocate a small portion of your weekly or monthly income as an entertainment budget and set a deposit limit accordingly.

Tell Someone Close to You

Talk to a family member or a trusted friend. Social support plays a major role in recovery.

Seek Professional Help

See a mental health professional or counsellor to help overcome addiction. There is no shame in doing so.

jackpot900 Protection Tools

We provide these tools free of charge to help you keep your gaming under control.

Tool Name How It Works How to Activate
Deposit Limit Sets a maximum deposit amount per day, week or month. Once the limit is reached, no further deposits are possible. Go to Account Settings → select 'Deposit Limit' → enter the amount
Loss Limit Gaming stops automatically once you have lost a set amount. Go to Account Settings → select 'Loss Limit'
Session Timer Sends you a reminder after a set period showing how long you have been playing. Enable session reminders in Profile Settings
Time-Out Your account is temporarily suspended for between 1 day and 6 weeks. Contact us via live chat or email
Self-Exclusion Your account is closed completely for a period ranging from 6 months to permanent. This cannot be reversed. Request via email or live chat to the support team
Bet History A full record of all gaming activity, deposits and withdrawals is available to view. Account → History section

Protecting Minors

jackpot900 firmly believes that those under 21 should not take part in online gaming. We enforce this policy strictly.

  • Age is verified at registration.
  • Identity documents are checked in cases of suspicion.
  • If a minor is identified, the account is closed immediately.
  • Family protection measures are activated upon request from a parent or guardian.
  • The use of parental control software on devices is recommended.

Advice for Parents and Guardians

Keep your devices and accounts secure so that minors cannot access online gaming sites.

  • Always keep your password private.
  • Do not save payment details in your browser.
  • Keep parental controls enabled on children's devices.
  • If you suspect someone else is using your jackpot900 account, contact support immediately.
  • Log out after each session.

Support and Contact

Do not hesitate to talk about a gaming problem. Our team is always here for you.

Live Chat Support

jackpot900's live chat team is available 24 hours a day, 7 days a week in Bengali. Chat with us now to set up self-exclusion, a deposit limit or a time-out.

Response time: as quickly as possible

Email Support

Email us for any responsible gaming request or question. We will respond promptly.

[email protected]
Subject line: "Responsible Gaming Support"

Responsible Gaming FAQs

Find answers to the most frequently asked questions about responsible gaming here.

The minimum age to open an account and play at jackpot900 is 21. Age is verified at registration and may be checked again at any time. Anyone under 21 is not eligible to hold an account.

Log in to your account, go to 'Account Settings' or the 'Responsible Gaming' section, and select the 'Deposit Limit' option. Set a daily, weekly or monthly limit. You can also contact us via live chat or email for assistance.

Self-exclusion is a long-term protection tool that closes your account completely. It can be activated for a period ranging from 6 months to permanent. Once active, it cannot be reversed before the chosen period ends — this is intentionally strict so that the decision remains effective.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account becomes active again. Self-exclusion is a long-term or permanent closure — 6 months or more. Choose a time-out for a short break, and self-exclusion if you want a long or permanent one.

Absolutely. Your conversations with our support team are completely confidential. You can reach us via live chat or email at [email protected]. We are here to help, not to judge.

The minimum deposit at jackpot900 is ৳500 across all payment methods. Deposits can be made via bKash, Nagad, Rocket and Upay. For responsible gaming, set a deposit limit that matches what you can afford.

Self-exclusion must normally be requested by the account holder. However, if a family member wants to raise a concern on behalf of the account holder, our support team can provide guidance and assistance. Contact us via live chat or at [email protected].

Enjoy Responsibly

Stay safe while experiencing the best entertainment jackpot900 has to offer.

Cricket Betting

Enjoy the excitement of BPL, IPL and T20 World Cup matches with the Bangladesh Tigers.

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Slots Games

From Fortune Tiger to Gates of Olympus — the best slot games are waiting for you.

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Live Casino

Experience real casino action with live dealers at jackpot900's live tables.

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General Questions

Visit the FAQ to learn more about deposits, withdrawals, bonuses, and accounts.

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